FAQ – Questions and Answers

Yes, you will receive an automated SMS as soon as the chauffeur arrives. In addition, you can also tell us whether you would like to be called or whether the chauffeur should ring the bell.

Call us on 0800 31 31 200 or use our online inquiry form

Depending on the occupancy, you can also book at very short notice (approx. 1 hour before the start of the journey). We recommend that you book at least 24 hours in advance.

We would be happy to set up a customer account for you. You can decide whether we charge per trip or create a monthly invoice.

You only pay after the journey has ended. We will require a credit card to book. In advance we will reserve the expected invoice amount on your credit card plus 15%.

Yes, we are happy to provide you with a child seat from MAXICOSI free of charge, which is securely connected to the vehicle thanks to the ISOFIX system.

Very welcome, we love animals. When booking, let us know that you would like to travel with your dog. We provide you with a dog blanket free of charge. Water and snacks from www.Bellfor.info are also included in the offer.

An all-round service for international delegations, corporate groups and political guests – with a focus on security, discretion and comfort.

For political delegations, business groups, international conferences, ministries, associations and cultural organizations.

Coordination of all transfers, central contact persons, multilingual chauffeurs, VIP vehicles, security escort and individual planning.

Limousines (e.g. Mercedes S-Class), VIP sprinters, luxury vans and buses depending on group size.

An experienced dispatcher or coordinator ensures smooth processes and acts as an interface between the driving team and the delegation.

Very flexible – our team can quickly adjust schedules and routes.

Yes – German, English and other languages upon request.

All arrival times, routes, hotel and event addresses as well as special requirements are coordinated with the customer.

Individually agreed – e.g. B. on invoice with daily flat rates or time/kilometer model.

Payment in advance, credit card or invoicing.

Discreet drivers, verified routes, cooperation with security services if desired.

From 2 to 100+ people – individual planning for every group size.

Yes – groups can be transported separately or together with a coordinated fleet of vehicles.

Yes. If you wish, we can help you design a suitable supporting program and give individual sightseeing tips for your location. We will coordinate the scope, schedule and desired program items with you in advance.

All drivers are subject to a confidentiality agreement and have been trained accordingly.

Yes – we also organize a welcome service at airports or individual support.

Ideal: 1-2 weeks in advance – but short-term solutions are also possible.

Thanks to GPS tracking and real-time communication, alternative routes are used.

“Yes, we also carry out international trips outside of Germany upon request – we would be happy to advise you personally on this.”

Yes – 24/7 availability for customers and delegations.

We provide car chargers for iPhones and other cell phones to charge your phone.

We provide water to our customers free of charge. If you would like to drink something different, please let us know when booking.

Our vehicles are no older than four years.

No, smoking in the vehicle is prohibited. However, we are happy to take several smoking breaks if you wish.

Drinking and eating is permitted in our vehicles. Please note that if the vehicle is heavily soiled, we will charge a cleaning fee.

The exterior color of our vehicles is always black.

Our fleet consists of premium limousines (Mercedes E and S Class, BMW 7 Series), VIP Sprinters, minibuses and coaches.

We have more than 130 vehicles at different locations.

Yes, we offer fully electric sedans and hybrid models for sustainable mobility upon request.

Our vehicles are subject to regular maintenance in accordance with the manufacturer’s specifications. Inspections are carried out annually in accordance with the Passenger Transport Act (PBefG) and BOKraft. In addition to the annual TÜV general inspection, our buses must undergo a safety test by TÜV and DEKRA every three months.

Yes, upon request we can equip every vehicle with age-appropriate child seats and baby seats free of charge.

All vehicles are cleaned and disinfected daily, including surfaces, armrests and seat cushions.

Our limousines and sprinters have WiFi, USB ports and individually controlled air conditioning.

Yes, we can provide you with real-time GPS tracking data upon request.

Of course, all vehicles are equipped with modern air conditioning and ventilation systems.

Minibuses offer 8-16 seats, coaches 25-60 seats – ideal for group trips and events.

Yes, as long as the model is available. Please specify your request when booking.

Our vehicles undergo comprehensive maintenance and inspection every 20,000 km or every six months.

Our fleet has an average age of under 3 years to ensure state-of-the-art comfort.

We rely on renowned brands such as Mercedes-Benz, BMW, Audi, MAN and EVOBUS (for buses).

Our VIP vehicles offer leather interiors, minibars, bottle holders and special lighting on request.

In addition to electric and hybrid models, we optimize routes and participate in CO₂ compensation projects.

Yes, our vehicles are available for media productions with photo sharing and branding options.

Simply book using our online form or contact our back office for framework agreements.

Yes. Our drivers are trained in dealing politely and unobtrusively with international guests and speak German, English and, if desired, other languages.

For everyone who takes part in trade fairs and events – be it as exhibitors, visitors or as part of delegation trips. Our service takes the strain off you and your team by taking care of mobility and logistics.

We will drive you individually or as a package from the airport/train station to the exhibition center, hotel, restaurants or other desired destinations – according to your schedule.

If requested, our drivers will take care of errands, transport important items to the exhibition stand and give valuable local tips when every second counts.

We welcome your international guests in style at the airport, train station or hotel. Our chauffeurs act politely and discreetly and communicate fluently in German, English and other languages ​​upon request.

Cologne, Düsseldorf, Essen, Bochum and Dortmund – with the flexibility, also throughout Germany, especially in Frankfurt, Munich, Berlin and Stuttgart.

Individual transfer trips or packages based on the number of trips
Booking by the hour or day
All-round package for the entire duration of the trade fair with full driver availability

Our existing fleet includes current vehicle models from the upper and luxury classes: MercedesBenz E-Class, AudiA8L, MercedesBenz S-Class500, BMWi750 and MercedesBenz V-Class. Our large limousines and buses are also available for larger groups – the MercedesBenz VIPSprinter, coaches and regular buses.

Either per pre-determined trip or based on time and kilometers traveled. You will always receive an individual, transparent offer in advance.

A tailor-made chauffeur service that takes over trips between the airport/train station, exhibition center and hotel in order to transport exhibitors, visitors, employees and guests comfortably and on time.

Click on “Request a trade fair transfer now”, call us (08003131200 / +492018589298‑0) or write an email to info@schneider-chauffeur.de – we will respond within 12 hours.

Thanks to our chauffeurs’ extensive local knowledge, meticulous route planning, continuous traffic information and many years of experience.

Yes. In the “all-round package”, our chauffeurs are available to you throughout the entire trade fair as desired and will take on all mobility-related tasks. You will also receive a direct telephone number for your personal dispatcher.

Our trade fair transfer is extremely flexible: whether you are traveling alone, a small team or a large delegation – we provide individual and group trips. Our limousines and buses can accommodate from 1 person to 60 people per vehicle. In addition, we also organize the parallel transport of hundreds or even thousands of participants via our bus service with very well thought-out bus logistics.

We accept all common payment methods, including credit card and invoice.

Yes, as a leading specialist for trade fair transfers, we offer you tailor-made mobility solutions – throughout Germany and Europe.

A dedicated chauffeur service with luxurious vehicles, extensive local knowledge and exclusive insider tips, a discreet appearance and multilingual communication ensures significantly more comfort, time savings and professionalism.

Yes, we offer comfortable group transfers and can transport up to 60 people in a single vehicle.

If you have any spontaneous changes to your plan or have any questions, you can reach us by phone on 08003131200 or +492018589298-0 or by email at info@schneider-chauffeur.de. We usually answer your inquiries within 12 hours.

Schneider Chauffeurservice is active in numerous German cities. Our team regularly operates in cities such as Essen, Bochum, Düsseldorf, Dortmund, Cologne, Frankfurt am Main, Hamburg, Berlin, Munich, Stuttgart, Hanover, Leipzig and Bremen. We also take on trips to other cities at home and abroad – always flexible, discreet and reliable.

Yes – we offer our chauffeur service throughout Europe. Thanks to our reliable branch network, bookings are also possible without any problems in cities such as Paris, Amsterdam, Brussels, Zurich, Vienna, Milan or Barcelona. No matter whether it’s a business trip, event or exclusive transfer: we organize your trip with the usual quality – even across national borders.

Absolutely – we also offer service in Europe, the USA and other countries through our partner network.

Our branch and partner network guarantees a consistently high quality of service – even outside of our direct areas of operation. At the same time, we remain your central contact for planning, coordination and processing, no matter where in Europe you need our chauffeur service. This is how we combine local presence with national reliability.

Yes – our trade fair transfer offer is valid in all cities.

Yes – we take over e.g. B. also regional transfers between German cities if desired.

We are also available at short notice in many cities – often as early as 24 hours before the start of the journey.

Limousines such as Mercedes E-Class, S-Class, BMW i750, as well as VIP Sprinters or coaches depending on the group size.

Yes, including VIP Sprinter (up to 16 people) or coaches (up to 45-60 people).

Yes – our back office ensures that you have a permanent contact person in all cities.

We take care of planning, event or trade fair arrangements and maintain availability by telephone.

We use real-time navigation and coordinate closely with our partners to minimize delays.

Yes – we also take on return or subsequent journeys within Germany or across Europe.

You can pay with credit cards (VISA, Mastercard, AMEX), EC/debit card or bank transfer.

Our 24/7 back office can be reached by phone, email or via the contact form on the website.

Our values ​​are reliability, discretion, comfort and sustainable mobility – we implement the highest quality standards in every order.

We were founded in 2007 and have since then continuously established ourselves as a leading provider in the industry.

We operate throughout Germany and Europe.

Our modern fleet includes over 130 vehicles, including luxury limousines, VIP sprinters and coaches.

All of our chauffeurs are permanently employed, have many years of professional experience, a passenger transport license and receive regular training.

We meet all legal requirements; Our fleet is regularly maintained and tested according to ISO standards.

Our employees are subject to strict confidentiality agreements and all data is treated confidentially in accordance with GDPR.

Schneider Chauffeurservice is a premium driving service provider that has been offering exclusive chauffeur and limousine services in Germany and Europe since it was founded in 2007.

Our chauffeurs speak at least German and English. Other languages ​​such as French, Spanish or Arabic are available upon request.

All vehicles are disinfected daily. We will provide gloves, disinfectants and masks upon request.

We take your feedback seriously: complaints are processed within 24 hours and concrete measures are taken.

Yes, we invest in electric and hybrid vehicles and offset unavoidable CO₂ emissions through climate protection projects.

Yes, we organize individual group trips with VIP sprinters or coaches for up to 60 people.

We work with airports, hotel chains, event agencies and FBOs (Fixed Base Operators) to ensure seamless operations.

You can find current job offers and trainee programs on our careers page.

Send your application documents using our online form or by email to job@schneider-chauffeur.de.